LOCAL • PRACTICAL • PERSONAL

Technology should make life easier. I help when it doesn't.

I'm Mitch, a local technology guy helping homeowners and small businesses throughout the Fox Valley. No call centers, no complicated jargon — just straightforward help from a real person.

Request Tech Help See What I Do
mitch@rad-it-works:~
$ whoami
Mitch — local, practical technology help
$ services
Wi-Fi • Computers • Cameras • Streaming • Backups • Home Tech • Web Design • Small Business IT
$ availability
Weekend appointments • Local & remote help
$ service-area
Geneva • St. Charles • Batavia • South Elgin • West Chicago
Local
Weekends
No Jargon
WHAT I CAN HELP WITH

Technology help that makes sense.

From a frustrating Wi-Fi problem to setting up an entirely new home technology system, I'm here to make technology easier.

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Wi-Fi & Networking

Slow Wi-Fi, dead zones, router problems, mesh systems, network setup and optimization.

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Computer Help

New computer setup, troubleshooting, upgrades, cleanup, software and everyday computer problems.

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Security Cameras

Camera setup, configuration, recording problems, coverage optimization and network connectivity.

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TV & Streaming

Smart TVs, streaming devices, sound systems and getting everything working together.

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Data & Backups

Moving data to a new computer, organizing files, backups and protecting important information.

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Home Technology

Smart-home devices, printers, connected devices and the technology that makes your home work better.

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Website Design & Modernization

Modern, practical websites for small businesses, associations and local organizations — from planning and design through hosting, domain setup and launch.

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Small Business IT

Practical technology support for small businesses and organizations, including computers, networks, cloud services, troubleshooting and ongoing IT needs.

01

Tell me what's wrong

Give me a quick description of the problem. No technical knowledge required.

02

Pick a time

We'll find a convenient time, with weekend appointments available.

03

Get it fixed

I'll diagnose the problem, explain your options and get your technology working again.

HOW IT WORKS

Getting help shouldn't be complicated.

MEET MITCH

Technology help without the runaround.

Technology is supposed to make life easier. When it doesn't, getting help shouldn't mean sitting on hold with a giant support center or trying to explain your problem to someone who doesn't know your setup.

I started RAD IT Works to provide a simpler alternative — someone local who will take the time to understand the problem, explain what's going on, and find a practical solution.

When you call, you're dealing directly with me. No call center, no handoffs, and no unnecessary technical jargon.

NEED A HAND?

Let's get your technology working.

Tell me what's giving you trouble and I'll figure out the best way to help.

Serving homeowners and small businesses in Geneva, St. Charles, Batavia, South Elgin, West Chicago, and throughout the Fox Valley.

$100 / hour One-hour minimum
Weekend appointments Saturday & Sunday
Local or remote We'll determine what works best
Prefer to call or text? (630) 649-1676